1. Ticket Pricing and Tax Responsibility
1.1. Each event organizer (“Organizer”) is solely responsible for determining, calculating, and including any applicable taxes (including, but not limited to, sales tax, VAT, HST, or GST) within the price of each ticket sold.
1.2. The platform shall not calculate, add, remit, or otherwise manage taxes on behalf of the Organizer.
1.3. Organizers agree that they remain solely responsible for complying with all applicable tax laws, reporting obligations, and remittances in connection with their events and ticket sales.
2. Platform Administrative and Processing Fees
2.1. An Administrative Fee of three percent (3%) of the ticket price shall be charged on each ticket sold.
2.2. A Payment Processing Fee of two and ninety-nine hundredths percent (2.99%) plus thirty cents (CAD $0.30) per transaction shall also be charged.
2.3. Both the Administrative Fee and the Payment Processing Fee are automatically applied and deducted at the point of ticket creation and/or sale, and are non-refundable.
3. Net Proceeds and Deductions
3.1. The Organizer’s net proceeds from ticket sales shall be equal to the gross ticket sales revenue minus the following:
- (a) Administrative Fee;
- (b) Payment Processing Fee; and
- (c) Any other applicable deductions mutually agreed upon in writing.
3.2. Organizers acknowledge that the net proceeds will be the final amount available for payout, and that tax obligations remain their sole responsibility.
4. Payout Terms
4.1. Payouts to Organizers shall be disbursed three (3) business days after the conclusion of the relevant event, provided that a payout request is submitted through the Organizer’s user dashboard.
4.2. Failure by the Organizer to submit a payout request shall result in no disbursement until such request is made.
4.3. All payouts will be processed using the payment details provided in the Organizer’s account profile. The platform shall not be liable for incorrect, incomplete, or outdated payout details provided by the Organizer.
4.4. Payouts are made net of all applicable fees and deductions as set forth herein.
5. No Advances, Loans, or Early Payouts
5.1. The platform does not provide advances, loans, or early payouts of ticket sale proceeds under any circumstances.
5.2. Organizers acknowledge and accept that payout timelines are fixed, and that requests for early release of funds shall not be entertained.
6. Disputes and Chargebacks
6.1. In the event of a customer dispute, refund, or chargeback, the Organizer agrees that the disputed amount, including any related fees, may be deducted from the Organizer’s future payouts.
6.2. If no future payouts are available, the Organizer shall reimburse the platform within fourteen (14) days of written notice.